Aeroconnect (“we”, “our”, “us”) is committed to maintaining the privacy of personal information collected as part of the services we offer.We place great importance on protecting the privacy of all stakeholders, including employees, clients, and customers.
This Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988 (Cth) (“the Act”) and the Australian Privacy Principles (APPs). These principles regulate how we may collect, use, disclose, and hold your personal information, and how you may access andcorrect such information.
We ensure that all officers, employees, and contractors understand Aeroconnect’s obligations under the Act and are provided with training to enable them to fulfil these obligations. We also maintain internal policies and procedures to prevent personal information from being collected, held, shared, accessed, or disposed of improperly.
This Policy is intended to:
This Policy applies to all Aeroconnect employees and contracted staff (permanent, temporary, and casual). This Policy does not form part of any employment contract or contract for services.
Aeroconnect aligns its Privacy Policy with the Australian Privacy Principles.
We are committed to managing risks effectively through compliance with the law, industry best practices, and a practical approach thatplans for and prioritizes risks while balancing costs and benefits.
Personal information means information or an opinion aboutan identified individual or an individual who is reasonably identifiable —whether true or not and whether recorded in a material form or not. It includes your name, date of birth, age, gender, contact details, and health information (which is classified as sensitive information).
We collect your information in a variety of ways, including but not limited to:
We collect, use, and store your personal information toprovide you with services including:
Our services and activities may change over time, and wewill update this Policy as required.
We are committed to keeping personal information secure andsafe. Measures include:
Although we take reasonable steps to protect yourinformation, there is always an inherent risk of misuse or unauthorized access, and Aeroconnect cannot guarantee absolute security.
We only use and disclose personal information for the primary purpose for which it was collected or for directly related purposes. Wemay disclose your personal information to:
We take reasonable steps to ensure that third parties handleyour information in accordance with the Act and the APPs.
In some cases, we may need to transfer personal informationoverseas to deliver our services or activities. When we do, we take reasonablesteps to ensure overseas recipients do not breach the APPs.
We aim to ensure that the personal information we hold is accurate and up to date. Please contact us if you are aware of any errors orchanges. We will take reasonable steps to correct any information found to beinaccurate or incomplete.
You can request access to or correct your personal information by contacting our Privacy Officer:
Privacy Officer — 9 Rutledge Street, Eastwood 2122
Email: support@aeroconnect.com.au
Phone: 1300236546
Under the Act, we may refuse access in certain circumstances (e.g., if access poses a serious threat to safety, impact on the privacy ofothers, or if required by law). If we refuse access or correction, we will provide written reasons and explain how you can complain about the decision.
If you believe your privacy has been breached, you can lodge a written complaint with our Privacy Officer using the details above. We will investigate and respond to your complaint within one calendar month. If a longer period is required, we will let you know.
Compliance with this Privacy Policy is monitored throughinternal reviews and audits. Aeroconnect complies with all reporting requirements under the Act. All staff receive privacy training during onboarding and periodically as required.